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We are having problems creating XML files, getting our XML files to validate, entering data manually, getting our course completion records to pass audits, or having problems with Real Time Reporting (web services). Can CECBEMS help?

Technical assistance is available to help you with your data collection and reporting problems. To obtain this assistance you must open a Service Ticket. This service is not included in your course submission fees.

To open a Service Ticket, click here and include in the email your Provider Number; your name and contact information; and a detailed description of the help you desire. Our Technical Support team will contact you. Technical support is charged at $135 per hour with a one hour minimum.

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