Answers to Frequently Asked Questions

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How does the AMS upload process work?

To upload records, go to and enter your login information.  Click on Providers Only >XML Upload or Providers Only >Manual Entry and follow the instructions in the Management System (AMS) Operations Manual: CE Providers Edition available at

The AMS will verify that your file is formatted correctly and, if so, will audit the content of each record.  The AMS will not upload an individual record if it contains errors.  At this point, you will be given several options outlined in the Operations Manual.  Read the manual and the instructions on the screen carefully to decide how you will handle any inaccurate records.  Inaccurate records must be corrected and uploaded promptly.  A fee of $.31 per record will be assessed for each record remaining in the Errors Table for more than 30 days.

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